Activate Frame

Terms & Conditions:

1. General

The following Terms of Service (“Terms”) govern your use of the Memto Live Picture frame apps, e-shop and services including your use and access to all related web sites, networks, software, mobile applications and other services provided by Memto (“Service”). The Service is operated by GOXD Technology Limited. These Terms apply to all personal users, business users, visitors, or any others who use and access the Service (collectively, “Users”).

Please read this terms of use agreement (the "Terms") carefully. By using any of the Service provided or operated by Memto, you signify that you have read, understood and agreed to be bound by these Terms, including all Memto policies that apply to your use of the Service. If you are agreeing to these Terms for use by an organization or company, you are agreeing to these terms on behalf of that organization (in such a case, the terms “you” and “your”, as used in these Terms, shall apply to both you and your organization).

2. Registration

You are required to register with us when you use the services or place an order. For purposes of the Terms, a "Registered User" is a User who has registered an account through the Application ("Account"). By registering you are making a statement, you agree to provide true, accurate, current and complete information about yourself when filling out our registration form. You agree to maintain and promptly update your registration information to keep it true, accurate, current and complete. You must safeguard your username and password. You authorize us to assume that any person using the site with your username and password is either you or is authorized to act for you. If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your registration.

3. Content

All of the licensed content is owned by either GOXD or its content suppliers. All rights not expressly granted in this agreement are reserved by GOXD and the content suppliers. You may not assert any right to revenue from a collecting society in respect of photocopying, digital copying or other secondary uses of the licensed content. You may use the name of GOXD and/or its content suppliers as necessary to give attribution, but you may not otherwise use their names, logos, or trademarks without prior written approval.

4. Privacy Protection

We take privacy issues seriously. Our privacy policy covers our use of any information you provide. In using our services, you agree that we may collect, store, and use information about you in accordance with our privacy policy. You acknowledge and agree to be bound by the terms of our privacy policy. Please refer to our Privacy Policy.

5. Limitation of Liability

To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of:

5.1 any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our site (including using our applications or software) or any information on our site;

5.2 the unavailability of our site (or any part of it), merchandise or services;

5.3 any delay in providing, or failure to provide or make available, merchandise or services, or any negligent provision of merchandise or services;

5.4 any merchandise not being of merchantable quality or fit for their intended purpose; or

5.5 any misrepresentation on or relating to our site, the merchandise or the services.

5.6 Any lost profits, punitive, special, indirect, consequential, incidental or other similar damages, costs or losses arising out of this agreement, even if GOXD has been advised of the possibility of such damages, costs or losses.

6. Linked websites

Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of any website outside our site.

7. Termination

We may terminate your access to our site or registration immediately if you are in breach of any of these terms and conditions. Any rights that have accrued to either party at the date of termination will remain enforceable after termination.

8. Promotion code

Promotion code or coupon offered by us shall only be applicable for one-off purchase at our site subject to special terms and conditions. Promotion code or coupon is neither refundable nor redeemable for cash. Any unused amount will be forfeited.

We reserve the right to terminate or vary the above offers. In the event of any dispute, our decision shall be final and conclusive.

These terms and conditions form the integral part of the General Terms and Conditions.

Last Updated: 5 September 2017

Privacy Policy:

GOXD Technology Limited (collectively "we", the "Company", "GOXD" ) respect the privacy rights of visitors to the Company’s website and mobile apps and of individuals who participate in, access or sign up to any of the Company's services, activities or online content (collectively referred to as "Services"). We endeavor to ensure that all our collection, transmission, storage and usage of personal data shall be carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region ("PDPO").

The term "personal data" shall have the meaning ascribed to it by PDPO.

Purpose of using and collecting data:

In order for you to become a Registered Customer and to enjoy our various products and services, it is necessary for you to provide us with certain essential Personal Data as indicated at the time of collection. We may also ask for other information which helps us to offer you tailored products and services that we think may be of interest to you. The types of Personal Data we may collect include your name, address, email, telephone number, date of birth, gender, age, shopping preferences and hobbies, IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or mobile device; You may decline to provide us with the requested personal data, but in such case we may not be able to provide the Services to you. By submitting your personal data you consent to the use of that data as set out in this Privacy Policy Statement.

Personal data collected from you may be used by the Company for:

processing your application as a Registered Customer

identifying you and any accounts you hold with us

providing you with our services

the normal management, operation, and maintenance of Our App and/or Our Website

processing your order for purchases at Our Stores, including verifying your payment details/status, billing and fulfilment

direct marketing of the Services

direct marketing of the products and services of the Company’s business partners

designing services for you

conducting research, statistical analysis and behavioral analysis

conducting program viewership survey and analysis

customer profiling and analysing your purchasing preferences

carrying out prize draws, games or competitions which you have entered

enabling you to participate in interactive features of our service, including identifying your friends or individuals, and sharing and communicating with them your shopping experience, when you choose to do so

making suggestions and recommendations to you and other users of our Services or goods and services that may interest you or them

customising the Company’s website and its content to your particular preferences

provisioning of customer services

investigation of complaints, suspected suspicious transactions, and research for service improvement

fraud prevention and detection


making such disclosures as required by applicable laws, rules and regulations

any other purposes directly related to the purpose for which the personal data were originally collected

Protecting your Personal Data:

We maintain appropriate technical and organizational measures to protect the Personal Data you provide to us against accidental or unlawful destruction, loss, alteration, authorized disclosure of, or access to your Personal Data.

Our Website may contain hyperlinks to other websites provided by third parties. We do not control these third party websites or any of the content contained on those websites. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement for the website(s) you visit.

Data access and correction:

If you have any query in relation to the Company’s privacy policy or you wish to access or correct your personal data held by us, you may contact us by writing to the following address:

GOXD Technology Limited

7/F, Siu On Centre, 188 Lockhart Road, Wanchai, Hong Kong

For the attention of: Personal Data Officer

Email address:

The Company reserves the right to charge you a reasonable fee for complying with a data access request as permitted by the PDPO.

Last Updated: 5 September 2017

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